KBioscience Service - US only

Contact details
KBioscience
500 Cummings Center
Suite 2800
Beverly, MA 01915
(978) 232-9430 Office
(978)232-9435 Fax

service@kbioscience.com

On Site service Options

Items Included Parts Labor Travel Annual PM
Premiere Advantage Yes Yes Yes Yes²
Premiere No Yes Yes Yes²

Equipment Warranty Part Number Service Options Prices
WASP 9099-91101
9099-91102
Premiere Advantage
Premiere
$3,500.00
$2,500.00
FlexiSeal 9099-91103
9099-91104

Premiere Advantage
Premiere

$3,500.00
$2,500.00
ALPS 300 9099-91105
9099-91106
Premiere Advantage
Premiere
$3,500.00
$2,500.00
ALPS 3000 9099-91107
9099-91108
Premiere Advantage
Premiere
$3,500.00
$2,500.00
Scorpion 9099-91109
9099-91110
Premiere Advantage
Premiere
$4,000.00
$2,950.00
Fusion 9099-91111
9099-91112
Premiere Advantage
Premiere
$10,750.00
$7,600.00
Excision 9099-91113
9099-91114
Premiere Advantage
Premiere
$10,750.00
$7,600.00
HydroCycler 4 9099-91115
9099-91116
Premiere Advantage
Premiere
$5,000.00
$4,600.00
HydroCycler 16 9099-91115
9099-91116
Premiere Advantage
Premiere
$7,600.00
$6,200.00
HydroCycler 32 9099-91117
9099-91118
Premiere Advantage
Premiere
$8,400.00
$7,000.00
Duncan DT24 9099-91119
9099-91120
Premiere Advantage
Premiere
$10,800.00
$9,200.00
Duncan DT108 9099-91121
9099-91122
Premiere Advantage
Premiere
$12,400.00
$10,800.00
Tip Wash 96 9099-91123
9099-91124
Premiere Advantage
Premiere
$2,400.00
$1,400.00
Tip Wash 384 9099-91125
9099-91126
Premiere Advantage
Premiere
$2,400.00
$1,400.00
Meridian WWP1 9099-91127
9099-91128
Premiere Advantage
Premiere
$4,900.00
$3,500.00
Meridian WWP4 9099-91129
9099-91130
Premiere Advantage
Premiere
$5,900.00
$4,500.00
Meridian WWP8 9099-91131
9099-91132
Premiere Advantage
Premiere
$6,900.00
$5,500.00
K3 9099-91123
9099-91124
Premiere Advantage
Premiere
$12,00.00
$9,600.00
K5 9099-91125
9099-91126
Premiere Advantage
Premiere
Enquire
Enquire
K6 9099-91127
9099-91128
Premiere Advantage
Premiere
Enquire
Enquire
       
       
Wasp 9099-91129
9099-91130
Basic Plus
Basic
$2,100.00
$1,500.00
ALPS300 9099-91131
9099-91132
Basic Plus
Basic
$2,100.00
$1,500.00
ALPS3000 9099-91133
9099-91134
Basic Plus
Basic
$2,100.00
$1,500.00
Scorpion 9099-91135
9099-91136
Basic Plus
Basic
$2,450.00
$1,750.00
FlexiSeal 9099-91137
9099-91138
Basic Plus
Basic
$2,450.00
$1,750.00
E Fly 9099-91139
9099-91140
Basic Plus
Basic
$1,250.00
$750.00
       

 

Kbioscience will guarantee the quality of material and workmanship according to the following conditions
The warranty or service contract is non-transferable and void if any attempt has been made by any person not authorized by Kbioscience to dismantle or repair any part of this product. Kbioscience is not liable for any consequential damages.
Damage due to improper handling (i.e. failure to follow instructions, wrong voltage) or chemical contamination, is not covered. Special care should be taken when handling liquids such as DMSO to prevent contamination of the sensitive electronic
components.
Some parts are considered wear items and may not be covered under a service agreement (i.e. vacuum cups, touch panel).
This service contract does not affect the customer's statutory rights.
Units out of contract will be subject to inspection to determine that the unit is in good working order prior to the contract start date. The customer is responsible for any costs associated with this inspection.
Kbioscience's liability is limited to the repair or replacement of the unit or refund at Kbioscience's discretion.

KBioscience
100 Cummings Center
Suite 417G
Beverly, MA 01915
(978) 232-9430 Office
(978)232-9435 Fax

² Kbioscience will contact the customer to schedule Preventive Maintenance
Premiere Advantage and Premiere warranty pricing is for 12 months
Multi Year and Multi Unit discounts available